Ministry of Home Affairs Namibia Website: Online Visa Application, Immigration Services and Contact Details
Visit the official Ministry of Home Affairs Namibia website for Namibia online visa application, visa on arrival, immigration services, visa requirements, application forms, visa fees, application tracking and MHAISS contact details.
The Ministry of Home Affairs, Immigration, Safety and Security (MHAISS) is the Namibian government institution responsible for immigration administration, citizenship, civil registration, identity documents, passports and national security-related services. Its official website provides access to government information, downloadable application forms, immigration resources and online services for Namibian citizens and foreign visitors.
Whether you want to apply for a visa, complete a Namibia visa on arrival application, check immigration requirements or find the ministry’s contact details, the official MHAISS website is an important starting point.
The official website is:
For visitors who want to apply for a visa on arrival online, the ministry also provides a dedicated electronic application platform.
Namibia Visa-on-Arrival E-Services Portal:
https://eservices.mhaiss.gov.na/visaonarrival
For additional guidance, see our information about the Ministry of Home Affairs Namibia website and the Namibia immigration official website.
Official Ministry of Home Affairs Namibia Website
The Ministry of Home Affairs Namibia website serves as an information and service platform for individuals, businesses and international visitors who need government immigration and civil registration services.
The ministry operates under the name Ministry of Home Affairs, Immigration, Safety and Security (MHAISS).
Through its official website, users can access information about government services, immigration procedures, application documents, regional offices, legislation, announcements and other administrative matters.
The website is particularly useful for foreigners planning to visit Namibia, Namibian citizens applying for identity documents and individuals seeking information about immigration and citizenship procedures.
Main Services Available Through MHAISS
The ministry is responsible for several important public services, including:
- Immigration and visa administration.
- Visa-on-arrival applications.
- Citizenship applications and related services.
- Passport applications and renewals.
- National identity document services.
- Birth and death registration.
- Civil registration and other official documentation.
- Immigration control and border administration.
- Information about regional offices and ports of entry.
The availability of particular services online may differ. Applicants should consult the relevant official service page for current application procedures and requirements.
Namibia Online Visa Application Through the MHAISS E-Services Portal
Foreign nationals planning to visit Namibia should first establish whether they require a visa and which application procedure applies to their nationality.
The government provides an online visa application facility through the MHAISS E-Services Portal.
This platform allows eligible travellers to submit a Namibia online visa application, provide the required information, make applicable payments and track their applications.
The dedicated visa-on-arrival application portal is:
Apply for Namibia Visa on Arrival Online
Travellers can also consult our guide to the Namibia visa online application for additional information about applying electronically.
The electronic platform is designed to make immigration applications more accessible by allowing eligible travellers to complete relevant steps before travelling to Namibia.
How to Apply for a Namibia Visa on Arrival
The Namibia visa application process generally involves the following steps:
Step 1: Access the official application portal
Visit the MHAISS E-Services Portal using the official visa-on-arrival link.
Step 2: Complete the application information
Provide the personal, passport and travel information requested by the electronic application system. Ensure that the information corresponds accurately with your travel documents.
Step 3: Upload supporting documents
Prepare and upload the documents requested by the portal. Depending on your circumstances and the applicable requirements, these may include passport information, travel details, accommodation information and supporting documentation.
Applicants who need a printable document can also consult the Namibia visa application form PDF.
Step 4: Review and submit the application
Carefully check all information before submitting the Namibia visa application form. Incorrect or incomplete information could cause processing delays or require corrections.
For additional guidance, see the Namibia tourist visa application form.
Step 5: Make the required payment
Follow the payment instructions provided by the official portal. The applicable Namibia visa fees should be confirmed directly through the government application system.
Step 6: Monitor your application
Use the available tracking functionality to check your Namibia visa application status. Keep your application reference and payment confirmation for future communication.
Step 7: Prepare for your arrival in Namibia
Carry the relevant travel documents and application confirmation when travelling. An online application or payment confirmation should not automatically be treated as proof of visa approval.
Namibia Visa Requirements for International Travellers
Before submitting an application, travellers should understand the Namibia visa requirements applicable to their nationality and intended visit.
Visa requirements may differ depending on the traveller’s country of citizenship, purpose of travel, length of stay and immigration circumstances.
Travellers should verify the latest requirements with the Ministry of Home Affairs, Immigration, Safety and Security before making travel arrangements.
For a broader overview, consult our guide to Namibia immigration requirements.
Common information and documents that applicants may be asked to provide include:
- A valid passport.
- Personal identification details.
- Intended dates of travel.
- Purpose of the visit.
- Accommodation information.
- Details of the intended Namibia port of entry.
- Supporting documents relevant to the application.
- Payment information for applicable visa fees.
The specific documentation requirements must be confirmed through the official application portal.
Travellers should also review the Namibia e-visa requirements before submitting their applications.
Namibia Tourist Visa and Short-Term Visits
Foreign nationals visiting Namibia for tourism, holidays, family visits or other permitted short-term activities should establish which immigration permission applies to their circumstances.
A Namibia tourist visa may be required depending on the traveller’s nationality and the applicable immigration rules.
Visitors should also confirm the permitted duration of stay and any conditions attached to their immigration permission.
The electronic visa application system provides an official channel for eligible travellers to complete the relevant application procedures.
For nationality-specific guidance, see our information about Namibia visa on arrival countries, Namibia visa for UK citizens and Namibia visa requirements for U.S. citizens.
Namibia Electronic Visa and Visa on Arrival
The terms electronic visa and visa on arrival are sometimes used interchangeably in online searches, but travellers should distinguish between applying electronically and receiving permission to enter the country.
The MHAISS E-Services Portal provides an online application facility for visa-on-arrival services.
Completing an online application does not necessarily mean that a traveller has received final approval or permission to enter Namibia.
Travellers should follow the instructions issued by the ministry and immigration officials and ensure that they meet all applicable entry conditions.
Namibia Visa Fees and Application Processing
The cost of obtaining a visa for Namibia depends on the applicable visa category and government fee schedule.
Applicants should consult the official MHAISS E-Services Portal for the latest Namibia visa fees before making payment.
Avoid relying exclusively on outdated information published by unofficial travel websites or third-party service providers.
When making an online payment, applicants should:
- Confirm that they are using the official government portal.
- Check the amount displayed before authorising payment.
- Retain the payment confirmation.
- Keep their application reference number.
- Monitor communications from the immigration authorities.
Processing times may vary depending on the application, supporting documents and administrative requirements. Travellers are encouraged to apply sufficiently in advance of their intended departure.
For further information, read our guide to Namibia visa on arrival processing time.
Namibia Visa Approval and Application Status Tracking
After submitting an application, travellers should monitor their Namibia visa application status through the available electronic services.
Application tracking helps applicants establish whether additional information or action may be required.
When checking an application, keep the following information available:
- Application reference number.
- Passport details.
- Registered email address.
- Payment confirmation.
- Any correspondence received from the ministry.
If an application requires additional documentation, follow the instructions provided through the official system.
Applicants should not assume that an application has been approved simply because payment was successful or an application reference was generated.
Final immigration decisions remain subject to the applicable government procedures and entry requirements.
Namibia Visa Entry Requirements at the Port of Entry
Obtaining an online visa approval or completing a visa-on-arrival application is only one part of the immigration process.
Upon arrival, travellers may be required to present their passports, visa documentation and other supporting travel information to immigration officials.
The relevant Namibia port of entry will conduct the necessary immigration checks in accordance with the country’s laws and procedures.
Travellers should ensure that:
- Their passport is valid for the required period.
- Their visa or immigration authorisation is valid.
- Their travel information is consistent with the submitted application.
- They can provide supporting documents when requested.
- They comply with the conditions of their permitted stay.
Namibia border control officials have responsibility for conducting immigration checks and determining whether travellers meet the applicable entry conditions.
An application submission receipt should not be confused with an approved visa.
Other Immigration Services Provided by the Ministry of Home Affairs Namibia
In addition to visa applications, the Ministry of Home Affairs Namibia is responsible for various immigration and civil administration services.
Its official website provides information and access to resources relating to different government services.
Foreign nationals intending to work in Namibia should also understand the relevant Immigration Control Act 7 of 1993 and its associated Immigration Regulations 1994.
Passport Applications and Renewals
Namibian citizens can consult the ministry’s official resources for information about passport applications, renewals and supporting documentation.
Applicants should use the relevant government application forms and follow the instructions issued by the ministry.
Citizenship and Immigration Applications
The ministry also administers citizenship and immigration-related matters.
Foreign nationals seeking information about residency, citizenship or other immigration permissions should consult the relevant official application procedures.
Individuals interested in obtaining permanent residence can review the Namibia permanent residence requirements and information about Namibia permanent residence by investment.
Those considering retirement in the country can also explore the Namibia retirement visa information.
Birth and Death Registration
Civil registration services are another important responsibility of the ministry.
Individuals can access information about the registration of births and deaths and the documentation required for related administrative processes.
Downloadable Application Forms
The MHAISS website provides access to downloadable government forms and supporting documents.
Applicants should ensure they use the latest available version of the relevant form and follow the official submission instructions.
Work Permits and Employment-Based Immigration
Foreign nationals intending to work in Namibia must obtain the appropriate immigration authorisation before undertaking employment where required by law.
The applicable procedure depends on the nature of the employment, the intended duration of stay and the applicant’s circumstances.
Our guides provide additional information about Namibia work permit requirements and the work permit Namibia application process.
Applicants can also learn about the differences between a temporary work permit in Namibia and a long-term work permit in Namibia.
For individuals who already hold employment authorisation, the renewal of work permit Namibia requirements should be reviewed before the existing permit expires.
It is also useful to understand the Namibia work permit processing time when planning employment and travel arrangements.
Applicants preparing their documentation can consult the work permit application form Namibia.
Investor Permits and Business Immigration
Foreign investors interested in establishing or expanding business operations in Namibia may need to investigate the applicable investor and immigration authorisation procedures.
The Namibia investor permit is relevant to individuals exploring investment-related immigration options.
Applicants can also learn more about the Namibia golden visa and business visa Namibia options.
Investors preparing an application may find the following resources useful:
These resources can help investors understand relevant documentation and assessment considerations when exploring investment opportunities in Namibia.
Namibia Ministry of Home Affairs Contact Details
Individuals who need assistance with immigration procedures, visa applications or other government services can contact the ministry through its official communication channels.
The ministry’s headquarters is located in Windhoek.
Ministry: Ministry of Home Affairs, Immigration, Safety and Security (MHAISS)
Physical Address: Corner of Hosea Kutako Drive and Harvey Street, Windhoek, Namibia.
Postal Address: Private Bag 13200, Windhoek, Namibia.
Contact Numbers: 081 951 1000 / 081 951 0000.
Official Website: https://mha.gov.na/
Visa-on-Arrival E-Services: https://eservices.mhaiss.gov.na/visaonarrival
Facebook: https://www.facebook.com/MHAINamibia/
X (Twitter): https://x.com/MHAINamibia
For application-specific enquiries, applicants should use the contact details and communication channels displayed on the relevant official service page. For additional business registration, administrative and immigration-related assistance, you can also contact our team.
Frequently Asked Questions About the Ministry of Home Affairs Namibia
1. What is the official website of the Ministry of Home Affairs Namibia?
The official website of the Ministry of Home Affairs, Immigration, Safety and Security is https://mha.gov.na/. Visitors can access information about immigration, citizenship, passports, civil registration, government documents and other public services.
2. How can I apply for a Namibia visa on arrival online?
Eligible travellers can apply through the official MHAISS E-Services Portal at https://eservices.mhaiss.gov.na/visaonarrival. Applicants must complete the required information, provide supporting documents, make applicable payments and monitor their application status through the available system.
3. How can I check my Namibia visa application status?
Use the official MHAISS E-Services Portal and follow the available application tracking instructions. Keep your application reference number, passport details and payment confirmation available when checking your application.